Creating Cohesion Out Of Chaos

When I first started translating the Crew Resource Management skills that flight crews use into other business teams, I thought I was sharing strictly communication skills.  I very quickly realised that you can’t address human communication without coming smack bang up against culture, and that together, communication and culture are the grease that allow the…

Read More

Accountability vs Responsibility

Accountability and responsibility are two words we throw around, often as if they are interchangeable.  We ask for them, nay, expect them from those we operate with at work, at home, and in our communities.  The key to achieving common ground here is the same as with anything else – communication; except we seldom surround…

Read More

That Which Binds Us Together

It’s always been a central belief of mine that focusing on what draws us together is key to building a powerful team.  As soon as you put two or more people together, each brings their viewpoint, perspective, beliefs, values, life experiences etc to the table.  As primal beings, we’re programmed to look for threats, and…

Read More

The Strength to Be Wrong

None of us enjoy feeling stupid, and feeling wrong is just as bad.  Feeling foolish, ignorant and uninformed all fall in the same category.  And yet, if we’re going to do what we do well, we not only have to be prepared to be all of these things at some stage, but to share them…

Read More

The Power of Team

“No one can whistle a symphony.  It takes a whole orchestra to play it.” – H. E. Luccock There is very little of great consequence that we can do alone.  Being human, we also prefer to do things together – to share ideas, to share skills, to share journeys. Being part of an effective team requires…

Read More

Fair Exchange #3 – 3 Ways To Guard Your Energy From Leaks

Over the past two weeks, we’ve discussed The Concept of Fair Exchange.  First, we recognised how this concept governs every exchange we have with another person leaving us feeling positive or negative, and then we looked at how to value our side of the equation and the energy we give it. The concept itself is that:   If you GIVE more than…

Read More

The Simple Concept That Governs All Our Interactions

Reaching and maintaining balance with others. There is very little we do that doesn’t require us to interact with other people.  From our family living arrangements to driving to work, to negotiating shareholder agreements, there is one principle that governs whether these exchanges go well or not.  It’s worth refreshing our understanding and examination of…

Read More

The Year The World Cracked Open

Disclaimer: This won’t be my typical post as such, because it’s hard, if not impossible to write anything “typical” with authenticity right now.  It will, I hope, come back round to end with the things I believe most passionately about in my core – communication, connection, growth, truth and team. The world has become an…

Read More

Never Has WHY Been More Important

The crew of an aircraft are drawn together not only by training, but by a common value system.  Whether they are flight crew or cabin crew, new to the group or well established, are still working their way up or have 30,000 flying hours – there is a common thread that binds them.  There will…

Read More