Posts Tagged ‘standardised wording’
Are You Saying What You Think You’re Saying?
In aviation, imprecise communication can cause confusion and error with dire results. An anecdote that’s stuck in my head for years describes the conversation between a captain and copilot as they initiated their first take-off of the day. The co-pilot was less than sunny, and the captain had extended an encouraging “Cheer up!” midway through…Read More